Refund Policy

Refund Policy – Harper’s Lush Locks

At Harper’s Lush Locks, we take great pride in the quality of our products and want every customer to feel confident in their purchase.

Please note the following terms for refunds:

1. Eligibility for Refunds

   • Refunds are only available if the product has not been removed from its original packaging.

   • Products must be unopened, unused, and in their original condition.

2. Non-Refundable Items

   • Any product that has been opened, removed from packaging, worn, or altered in any way is not eligible for a refund due to hygiene and safety reasons.

3. Refund Process

   • To request a refund, please contact our customer support team at [your email/phone number] within 14 days of receiving your order.

   • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

   • Approved refunds will be issued to your original payment method within 5–10 business days.

4. Return Shipping

   • Customers are responsible for return shipping costs unless the item arrived damaged or in error.